This Privacy Policy explains how Elevated Founder ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, sign up for The Woodlands Business Book Club (the "Book Club"), or otherwise interact with us. By using our website or becoming a member, you agree to the practices described in this Policy. If you do not agree, please do not use our website or services.
1. Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
Information you provide. When you sign up, purchase a membership, or contact us, we may collect your name, email address, phone number, billing information, and any other details you choose to share with us (for example, in a form, message, or at a meeting).
Payment information. When you purchase a membership, your payment card details are collected and processed by our third-party payment processor. We do not store your full payment card number on our systems; we may retain limited billing details (such as the last four digits, card type, and billing name) to manage your subscription.
Information collected automatically. When you visit our website, we and our service providers may automatically collect certain technical information, such as your IP address, browser type, device information, pages viewed, and how you interact with our site. This may be collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use your information to:
Provide, manage, and administer your Book Club membership, including processing payments and recurring billing;
Communicate with you about your membership, including meeting reminders, updates, administrative notices, and responses to your inquiries;
Send you marketing and promotional messages, where you have consented to receive them or as otherwise permitted by law;
Operate, maintain, and improve our website and services;
Protect the security and integrity of our business, and comply with our legal obligations.
3. Text Message (SMS) and Email Communications
If you provide your phone number and consent to receive text messages, we may send you transactional messages (such as billing or meeting reminders) and, where you have separately opted in, promotional messages. Message and data rates may apply. You can opt out of promotional text messages at any time by replying STOP, and you can unsubscribe from promotional emails using the link in any such email. Even after opting out of promotional messages, we may still send you essential transactional messages related to your active membership and billing. Your consent to receive marketing messages is not a condition of purchase.
4. How We Share Your Information
We do not sell your personal information. We share your information only in the following circumstances:
Service providers. We share information with third-party vendors who perform services on our behalf, such as our customer relationship management and marketing platform (GoHighLevel) and our payment processor ([Stripe]). These providers are authorized to use your information only as necessary to provide services to us.
Legal and safety reasons. We may disclose information if required to do so by law, or if we believe in good faith that disclosure is necessary to comply with a legal obligation, enforce our agreements, or protect the rights, property, or safety of Elevated Founder, our members, or others.
Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and support marketing efforts. You can usually adjust your browser settings to refuse or delete cookies, though some features of the site may not function properly as a result.
6. Data Retention
We retain your personal information for as long as your membership is active and for a reasonable period afterward, as needed to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will take reasonable steps to delete or de-identify it.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, such as the right to request access to, correction of, or deletion of your information, and the right to opt out of marketing communications. To exercise any of these rights, please contact us at [email protected]. We will respond to your request as required by applicable law. You can opt out of marketing emails and texts at any time using the unsubscribe or STOP options described in Section 3.
9. Children's Privacy
Our website and the Book Club are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
10. Third-Party Links
Our website may contain links to third-party websites or services that we do not operate or control. This Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you. Your continued use of our website or services after any changes take effect constitutes your acceptance of the revised Policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Elevated Founder [email protected]